Official online store,
More guaranteed.

The baby carrier purchased from the official BABY&Me store is
It comes with a two-year warranty only available at the official store.

moreover,BABY&Me CareIf you join,
More comprehensive warranty and support.

All baby carriers are eligible

BerenSeries
BELK-SSeries
ONE-SSeries

Warranty period extended from 2 years to 3 years

From the normal warranty, an additional 1 year

3years

Usually paid repair buckle,
Free repair of snap buttons

Don't worry if you accidentally break it by pinching it in a car door or something.

BABY&Me Care

Warranty period is 3 years (usually +1 year)
¥3,000 (tax included)

*Usually, the 2-year warranty is available on the official online store, the official Amazon store,
This is a service exclusive to the official Rakuten Market store.

How to use

When adding items to your cart, select "Subscribe to BABY&Me Care."
With the selected button, press the "Add to Cart" button.

Warranty regulations

  • 1. Only those who have subscribed to BABY&MeCare, the warranty period is determined by the start of use and period of use.
    However, it will last three years from the date of purchase.
  • 2. The warranty applies to those who reside in Japan.
  • 3. If the product breaks down under the correct condition within the warranty period (using the instruction manual and the precautions such as the sewn-in labels etc.), we will repair it for free.

Repairs covered by BABY&Me Care

  • 1. Products and parts may be replaced due to repair circumstances.
  • 2. Due to manufacturing circumstances, replacement products and parts may change from the original product.
  • 3. The warranty period will not change even after repairs.

Not covered by warranty

  • 1. If there is no warranty card
  • 2. If you cannot present documents that know the date of purchase or confirm your purchase history
  • 3. Breakdown or damage caused by intentional or carelessness
  • 4. Deformation, malfunction, or damage to parts due to incorrect use, unfair repairs, or modifications
  • 5. Changes in appearance, such as natural deterioration of the product, fading due to washing, and fading due to aging.
  • 6. Lost or damage due to natural or man-made disasters, such as earthquakes, lightning strikes, floods, fires, thefts
  • 7. If you purchase this product through second-hand sales or personal sales
  • 8. Various expenses other than this product (freight charges, alternative products, etc.)

If you are eligible for a fee even during the warranty period

  • 1. If the company reasonably determines that the repairs are reasonable for a fee