よくある質問

A "hip seat" is like a pedestal on the waist and place your child in.
A "hip seat carrier" is a "baby carrier" that combines a carrier (top part) with the hip seat.
BABY&Me's hip seat carrier is ergonomically designed, allowing you to safely hold it down and reduce the strain on your shoulders and waist.

This is a baby carrier that wraps a belt around your waist and supports your child with your shoulders and waist. It is characterized by its compact collection and its closeness with your child.
By purchasing the Beren first set and the BELK-S first set, you can also use it as a waist belt type.

BABY&Me's hip seat carrier can be used for face-to-face holding after you sit your neck.
By pulling your child's buttocks towards you when wearing it, you can achieve an ideal C-curve posture. In addition, the seat part of the child is non-slip.
Don't worry, this product allows children to maintain correct posture even before they sit back.

The Beren series can be stored. To ensure your child's safety, be sure to use the air cushion seat with the air cushion inside.

The BELK-S and ONE-S series cannot be stored. Please use the included waist pouch.

When attached, the BABY & Me hip seat carriers can be adjusted using Velcro and straps, making them suitable for both men and women.
The compatible waist isProduct pagePlease check.

The belt cover and forward drool cover are made of organic cotton.
No processing is done for the purpose of functionality or appearance, such as bleaching, dyeing, fabric softeners, shrink-resistant agents, wrinkle-resistant and morphological stabilizers, which are used in many cotton products.
This can lead to cotton stems and leaves that may enter the fabric, and may have black dots, or the color may not be uniform.
Please understand that this is the texture of organic cotton that has not been treated with chemical treatments such as bleaching, and use it with confidence.

It varies greatly depending on the frequency of use and the number of times you wash it, but the useful life of a baby carrier is generally 3 to 4 years.
If the product is deteriorated over time, please consider replacing it.

The major difference between series is the structure of the parts used during the newborn period and the pedestal structure.

By choosing the first parts set for the Beren/BELK-S series, you can switch to waist belt-type baby carriers, and can be used from newborns.
(Additional first parts cannot be purchased)
The ONE-S series can be used from around four months after you place your neck.

The Beren series base uses an air cushion seat, and the hip seat has a storage function.
The BELK-S and ONE-S series use dual foam.
Please check each product page for details.

The hip seat sizes are as follows: (External dimensions)

Beren Series
Depth: Approx. 13cm Width: Approx. 21cm Height: Approx. 15cm

BELK-S・ONE-S series
Depth: Approx. 15cm Width: Approx. 21cm Height: Approx. 15cm

BABY & Me products can be rolled up with a "season cover" and made into mesh. By opening and closing the season cover, you can use it regardless of the season. Additionally, the Beren series uses air mesh fabric with good ventilation on the outer material.

There are no separate parts that can be used for newborns.
First parts from "Beren first set" and "BELK-S first set" cannot be installed on "Beren" and "BELK-S".

Yes, you can remove the top part and use it as a hip seat.
When using the hip seat alone, please support it with both hands to prevent children from falling. Also, children before they sit on their necks should only be used as an aid for carrying them sideways.

The basic position is above the hip bone and the waist, but please adjust it up and down according to the wearer's body shape and the child's growth.
Also, when wearing the item, please use a mirror to look at the side and make sure that the waist belt is parallel to the floor.

The basic position is slightly above the waist, but please adjust it up and down according to the wearer's body shape and the child's growth.
Also, when wearing the item, please use a mirror to look at the side and make sure that the waist belt is parallel to the floor.

The waist belt may be loose or incorrect. Please wrap the waist belt so that it does not come into contact with the wearer's body. If the position is not aligned, adjust it up and down.

Adjust the width of the top buckle.
Especially when operating up and down, be sure to check the width and tighten the shoulder strap to prevent it from coming off.

It can be used with either one depending on your child's growth. However, children, especially before they sit back, are unstable in their upper body, so please try to support them with your hands.

A guideline is a small size before you sit on your neck, and a normal size after you sit on your neck. Parents should make a decision based on the child's growth. Adjust the opening of your legs to a natural M shape.

If fabric marks or redness appear on your child's skin, try not to touch the baby carrier directly by wearing clothes that cover the exposed area or holding a towel.

When used when your child is sleeping, the neck will stabilize. It also serves as a sunshade and wind protection.
Please use this product while paying attention to the condition of your child while wearing it.

It is extremely dangerous as it may cause children to fall or damage to the product. Please fasten both the connecting buckle (Velcro) and the connecting zipper firmly.

The connecting zipper and waist adjustable zipper (BELK-S series) have a lock function to secure the zipper in consideration of safety.
Once the zipper is closed, fold it down until the handle clicks and secure it.

The ONE-S and BELK-S series use a soft urethane foam material for the underlayer of the inner material.
The surface of the urethane foam is non-slip rubber-like, so friction occurs between the fabric of the hip sheet, and even when new, it may produce a sound similar to creak.
This is due to product specifications and does not sound caused by a defect in the hip seat, so please feel free to use it.

Remove the inner material of the hip seat, fasten all buckles and zippers, then place in a laundry net and wash under low running water at a water temperature below 30 degrees.
Wash the belt cover and sleeping hood separately from the main unit.
If using detergent, use a neutral detergent. Do not use detergents containing fluorescent brighteners or chlorine bleach.
Do not use a dryer, hang in the shade to dry completely.
To avoid losing its texture and shape, use the washing machine less frequently, and if it has mild stains, lightly tap it with a damp cloth to remove it.

The online store is closed on weekends and holidays. In addition, there may be temporary closures in summer, winter, and other occasions. For more information, please see the Shopping Guide.Business Day CalendarPlease check.

Items in stock will be shipped on the same day if you place an order by 1pm on a business day. Reception will be accepted on the next business day on holidays.

You may not receive emails regardless of your settings. If you are registering using mobile email, domain specification settings, or free email, please set the following domain reception settings.
"babyandme.co.jp"

Since the transaction statement is an automatic email sent when the product is shipped, delivery notes will not be included. Furthermore, there is no mention of the price of the product's outer box.

The official online store sells genuine drool covers and custom accessories. For more detailsProduct ListPlease check.

We do not accept returns or exchanges due to customer convenience.
For returns and exchanges"Shopping Guide"Please refer to this.

It is possible that the account linking at the time of registration has been disabled.
To enable account linking, you will need to complete the procedures using the email we send you separately.
For more detailsCustomer CenterPlease contact us.

You can try on the item at the retailer. We recommend that you check the stock of baby carriers you try on before visiting the store.

List of stores that sellPlease check. Please contact each store for stock availability.

If you purchase the baby carrier body and optional products (baby carrier parts, newborn pads), we will provide a warranty of two years from the date of purchase, and one year from the date of purchase if you purchase it at an authorized retailer.
The warranty card is located on the last page of the instruction manual, so please keep it safe.
Accessories (cold protection capes, belt covers, storage covers, etc.) are not included.
About the 2-year warranty"Information regarding the 2-year warranty"Please refer to:

We repair the baby carrier itself. However, there are some areas where repairs cannot be accepted.
Also, depending on the level of crowds, it may take some time for repairs.
For more detailsCustomer CenterPlease contact us.

There are some areas that are not covered by paid repairs or warranty. For details, please refer to the warranty regulations listed on your warranty card.

Buckle damage is not covered by warranty.

We do not sell parts only. Accessories (belt cover, forward drool cover, safety belt)Online StoreAvailable for purchase from.

Support pageYou can download it from here. Products not listed in the instruction manual download list areCustomer CenterPlease let us know the product name/model number.

The warranty does not cover color fading due to washing or damage to the fabric due to incorrect care.

You can contact the customer center via the inquiry form or by telephone.
[Contact form]Here
[Telephone number] 0800-100-1730 (Reception hours: Weekdays 11:00-17:00)