At the official online store,
More warranty.

Baby carriers purchased from the BABY&Me official store include:
Peace of mind"2 year warranty"is included as standard.

Furthermore,BABY&Me CareIf you join,
Extended warranty period from 2 years to 3 yearsAnd
Covers any damage or malfunction in the unlikely event of damage.
Our professional staff will provide you with prompt and courteous support.

What BABY&Me values is:
It's not just about delivering products,
Supporting "parent-child time" that lies beyond that.
Everyday hugs are as safe and comfortable as possible,
And so that it will be filled with smiles.

BABY&Me Care is
After-sales support was born out of this desire.
We provide you with peace of mind and support that lasts long after your purchase.
That is BABY&Me Care.

For all baby carrier products

Berenseries
BELK-Sseries
ONE-Sseries

Extended warranty period from 2 years to 3 years

An additional 1 year from the standard warranty

3years

Buckles usually require paid repair,
Free snap button repair

No need to worry if it gets accidentally damaged by getting caught in a car door, etc.

BABY&Me Care

Warranty period: 3 years (normally +1 year)
¥3,000 (tax included)

*Normally 2 years warranty is available at the official online store, official Amazon store,
This is a service limited to official Rakuten Market stores.

How to use

When adding items to your cart, select "Join BABY&Me Care"
Once selected, press the "Add to Cart" button.

Warranty policy

  • 1. Only for those who have subscribed to BABY&MeCare, the warranty period is limited to the start of use and period of use.
    However, the warranty period is 3 years from the date of purchase.
  • 2. Guarantee applies to people residing in Japan.
  • 3. If the product breaks down during the warranty period under correct usage conditions (in accordance with the instruction manual and precautions on the sewn-in label, etc.), we will repair the product free of charge.

About repairs covered by BABY&Me Care

  • 1.Products and parts may be replaced due to repair reasons.
  • 2.Due to manufacturing circumstances, replacement products and parts may differ from the original product.
  • 3. There is no change in the warranty period even after repair.

Warranty not covered

  • 1.If there is no warranty
  • 2. If you are unable to present documents showing the date of purchase or confirm your purchase history.
  • 3. Malfunction or damage caused intentionally or inadvertently
  • 4. Deformation, failure, or damage to parts due to incorrect use, improper repair, or modification.
  • 5. Changes in appearance such as natural deterioration of the product, discoloration due to washing, and fading due to aging.
  • 6. Loss or damage caused by natural or man-made disasters such as earthquakes, lightning strikes, floods, fires, theft, etc.
  • 7.If purchased through second-hand sales or private sales, etc.
  • 8. Miscellaneous expenses other than this product (shipping fees, substitute products, etc.)

Cases in which payment is required even during the warranty period

  • 1.When our company reasonably judges that paid repair is appropriate.
See product