よくある質問

A "hip seat" is something like a pedestal that is attached to the waist and places your child on it.
A "Hip Seat Carrier" is a baby carrier that combines a hip seat with a carrier (upper part).
BABY&Me's hip seat carrier is ergonomically designed and can be safely carried and lowered, reducing strain on shoulders and lower back.

This type of baby carrier has a belt wrapped around the waist and supports the child with the shoulders and waist. It is characterized by being able to be packed compactly and being close to your child.
You can also use it as a waist belt type by purchasing the Beren first set or BELK-S first set.

BABY&Me's hip seat carrier can be used to hold your baby face-to-face after sitting down.
By pulling your child's buttocks together when wearing it, you can create an ideal C-curve posture. In addition, the child's seat is anti-slip.
Rest assured that this product allows children to maintain the correct posture even before they can sit upright.

The Beren series can be stored. For the safety of your child, be sure to use the product with the air cushion seat inserted.

BELK-S and ONE-S series cannot be stored. Please use the included waist pouch.

BABY&Me's hip seat carrier can be used by both men and women as the size can be adjusted using Velcro and straps when worn.
Compatible waist isProduct pagePlease check.

The belt cover and forward-facing bib cover are made of organic cotton.
We do not use bleaching, dyeing, fabric softeners, pre-shrunk agents, anti-wrinkle or form stabilizers, or other treatments aimed at improving functionality and appearance, which are done on many cotton products.
As a result, cotton stems and leaves may get into the fabric, causing black spots or uneven colors.
Please understand that this is the texture of organic cotton that has not been subjected to chemical treatments such as bleaching, and use it with confidence.

Generally speaking, the useful life of baby carriers is 3 to 4 years, although this varies greatly depending on how often they are used and how many times they are washed.
If you notice deterioration over time, please consider replacing it.

The major differences between the series are the parts used during the newborn stage and the structure of the pedestal.

The Beren/BELK-S series can be switched to a waist belt type baby carrier by selecting the first parts set, and can be used from newborns.
(Additional purchase of first parts is not possible)
The ONE-S series can be used from around 4 months after the child has sat down.

The base of the Beren series uses an air cushion seat, and the hip seat has a storage function.
BELK-S/ONE-S series uses dual form.
Please check each product page for details.

The size of the hip seat is as follows. (External dimensions)

Beren series
Depth: Approx. 13cm Width: Approx. 21cm Height: Approx. 15cm

BELK-S・ONE-S series
Depth: Approx. 15cm Width: Approx. 21cm Height: Approx. 15cm

For BABY&Me products, the "season cover" can be rolled up to create a mesh. By opening and closing the season cover, you can use it regardless of the season. In addition, the Beren series uses breathable air mesh fabric for the outer material.

There are no separately sold parts that can be used from newborns.
The first part of "Beren first set" and "BELK-S first set" cannot be installed on "Beren" and "BELK-S".

Yes, you can remove the top part and use it as a hip seat.
When using the hip seat alone, please firmly support your child with both hands to prevent it from falling. Also, please use it only as a side-carrying aid for children who are not yet able to sit upright.

The basic position is above the hipbone, at the waist, but please adjust it up or down to suit the wearer's body shape and the growth of the child.
Also, when wearing the belt, look at the side in a mirror and make sure that the waist belt is placed parallel to the floor.

The basic position is slightly above the waist, but please adjust it up or down to suit the wearer's body shape and the growth of your child.
Also, when wearing the belt, look at the side in a mirror and make sure that the waist belt is placed parallel to the floor.

The waist belt may be attached too loosely or may not be in the correct position. Wrap the waist belt so that there is no gap between it and the wearer's body. If the position is not correct, adjust it up or down.

Please adjust the width of the upper buckle.
Especially when moving up and down, be sure to check the width and tighten the shoulder belt to prevent it from coming off.

You can use either one as your child grows. However, children's upper bodies are unstable, especially before they sit down, so please support them with your hands.

The recommended size is the small size before you sit on your neck, and the normal size after you sit on your neck. Parents should make decisions based on their child's growth. Please adjust so that the crotch opening becomes a natural M-shape.

If your child's skin has marks from the fabric or becomes red, please prevent the baby carrier from coming into direct contact with the child's skin by dressing him/her in clothing that covers the exposed areas or placing a towel between them.

Use it while your child is sleeping to stabilize the neck. It also serves as a shade from the sun and wind.
Please be especially careful of your child while wearing it.

This is extremely dangerous as there is a risk of children falling and product damage. Make sure to securely fasten both the connecting buckle (Velcro) and connecting fastener.

The connecting zipper/waist adjustment zipper (BELK-S series) has a locking function to secure the zipper in consideration of safety.
Once the zipper is fully closed, fold down the handle until you hear a click to secure it.

The ONE-S/BELK-S series uses a soft urethane foam material for the lower layer of the filling.
Since the surface of the urethane foam is non-slip and has a rubber-like texture, friction may occur between it and the fabric of the hip seat, which may cause a squeaking-like sound even when it is new.
The sound is due to the product specifications and is not caused by a problem with the hip seat, so please use it with confidence.

Remove the inner material from the hip sheet, fasten all buckles and zippers, then place it in a washing net and wash under gentle running water at a temperature below 30 degrees.
Please wash the belt cover and sleeping hood separately from the main unit.
If you use detergent, please use a neutral detergent. Do not use detergents containing optical brighteners or chlorine bleach.
Do not use a dryer, hang to dry completely in the shade.
To avoid losing its texture and shape, use the washing machine sparingly, and in case of light stains, gently pat them off with a damp cloth.

The online store is closed on Saturdays, Sundays, and holidays. In addition, there may be summer/winter/temporary closures. For details, see "Shopping Guide"business day calendarPlease check.

Products in stock will be shipped the same day if ordered by 13:00 on a business day. On holidays, applications will be accepted on the next business day.

Regardless of your settings, you may not receive emails. We apologize for the inconvenience, but if you are registering with mobile email, domain specified settings, or free email, please configure the following domain reception settings.
"babyandme.co.jp"

Since the transaction statement is an automatic email sent when the product is shipped, a statement of delivery is not included. Also, there is no price listed on the outer box of the product.

The official online store sells genuine bib covers and custom accessories. For detailsProduct listPlease check.

We do not accept returns or exchanges due to customer convenience.
Regarding returns and exchanges"Shopping Guide"Please refer.

Account linking may have been disabled at the time of registration.
To enable account linkage, you will need to complete the procedure via a separate email sent from our company.
For detailsCustomer centerPlease contact us.

You can try it on at the store. We recommend that you check the stock of baby carriers to try on before visiting the store.

List of stores handling the productPlease check. Please contact each store for stock status.

The baby carrier and optional products (baby carrier parts, newborn pads) are warranted for 2 years from the date of purchase if purchased from the official online store, and for 1 year from the date of purchase if purchased from an authorized retailer.
The warranty card is located on the last page of the instruction manual, so please keep it in a safe place.
Accessories (cold protection capes, belt covers, storage covers, etc.) do not come with a warranty.
About the 2 year warranty"Information regarding 2-year warranty"Please refer to

In addition, “BABY&Me Care” is available only at the official online store.By joining,Extended warranty period from 2 years to 3 yearsYou can. Our specialized staff will provide prompt and courteous support in the unlikely event of damage or malfunction.

• Contents:3 year warranty (normal + 1 year)/ Damage to buckles, snap buttons, etc.Free repair (when joining Care)
• Price:¥3,000 including tax
• How to join: When adding to the cart on the product page"Subscribe to BABY&Me Care"select

For more details"About BABY&Me Care"Please refer to

We do repair the body of the baby carrier. However, there are some areas where we cannot accept repairs.
Also, depending on how busy it is, it may take some time for repairs to be completed.
For detailsCustomer centerPlease contact us.

There may be some paid repairs or areas that are not covered by the warranty. For details, please check the warranty provisions written in your warranty card.

Damage to the buckle is not covered by the warranty.

We do not sell parts only. Accessories included (belt cover, forward-facing drool cover, safety belt)online storeYou can purchase from.

Support pageYou can download more. Products not listed in the instruction manual download list areCustomer centerPlease let us know the product name/model number.

Discoloration due to washing, damage to the fabric due to incorrect care, etc. are not covered by the warranty.

You can contact our customer center using the inquiry form or by phone.
[Inquiry form]here
[Telephone number] 0800-100-1730 (Reception hours: Weekdays 11:00-17:00)