Shipping Policy

・Product shipping timing
Credit card orders placed before 13:00 will be shipped the same day. (Excluding holidays)
Bank transfer → Shipment will be made after payment is confirmed. (Payment will be confirmed at 13:00 on business days)

・Shipping fee
Free shipping

・Delivery company
Yamato Transport, Japan Post, etc.
We will notify you of the shipping company and tracking number in the shipping email.

*Shipping location varies depending on the product. For an estimate of the delivery date, please check the slip number provided in the "Shipping Completion Email" on the shipping company's website.

Yamato Transport
https://toi.kuronekoyamato.co.jp/cgi-bin/tneko
Japan Post
https://trackings.post.japanpost.jp/services/srv/search/

We do not accept deliveries overseas.
Depending on the product, you may not be able to specify the date or time. Please check the product page for details.
We cannot accept requests for delivery carriers. Thank you for your understanding.